At Inspection², our journey into artificial intelligence first began in 2016. Ever since then, we’ve been engaged in highly complex projects. It has become clear that in this time, much broader applications of AI have increasingly permeated our daily lives. Common everyday examples range from facial recognition software used to unlock smartphones to the advent of the self-driving car.
Currently, AI is only as good as its initial programming. To ensure that any AI technology is successful, human specialists first need to clearly define parameters. These values are key to AI and system learning architecture. Put simply, it is this data which is used to control the AI learning process – and how the AI “thinks”. This is important because without it, AI simply cannot operate effectively.
It is this deep technical expertise in AI and machine learning that Inspection² brings to the table. Leveraging our knowledge, businesses can contribute to the exciting journey ahead – both economically and socially.
Looking at the huge range of possibilities that AI presents us with has raised many questions. Dialogue has rapidly shifted from “could we?”, to “should we?”. This shift in conversation is also leading to broader philosophical and ethical questions.
Addressing concerns about AI technologies
Today, one of the most frequently asked questions regarding artificial intelligence, is; “Will AI take over the world?”
In short, the answer here is no. We don’t believe that AI should be perceived as being an existential threat, ready to “take over the world”.
AI can imitate human intelligence more closely than ever before. Nonetheless, it is still not yet possible for AI to replace human intelligence. Human beings have an inherent capacity to use acquired knowledge with a sense of logic, understanding, reflection, learning, and use of past experiences. This still puts us many steps ahead of the ‘AI machine’.
As an alternative, we maintain that AI acts as an enabler to create new opportunities. Providing the potential to remove the mundane. Enabling us, as humans, to add further value by unleashing our own creativity.
The human difference of creativity, social and emotional intelligence
Previously covered in the post “What is Artificial Intelligence & Why it matters for your business?”, the roles of human creativity, social, and emotional intelligence, are recognised as key distinguishing features in ‘human vs. machine’ intelligence.
Whilst AI can imitate a range of human emotions, it has no ability to understand the meaning of these emotions. AI cannot feel empathy. It cannot ‘adjust’ its behaviour according to the emotions of others. Unlike humans, AI is also unable to think ‘outside the box’. As a result, AI can have enormous difficulties adapting to new situations.
Humans and Artificial Intelligence
Artificial intelligence has integrated almost seamlessly into our daily lives in many ways.
Nowadays, you can have bots, humanoids, robots, etc., that outflank people or actively participate with human beings. These AI-driven applications have a higher speed of execution, higher operational capacity, and higher precision. At the same time, they can take care of dreary and monotonous activities where humans are more likely to make mistakes.
Helping to define a ‘workforce-friendly’ explanation; former CEO of IBM, Ginni Rometty, came up with an imaginative concept. If you reverse the letters ‘AI’ to ‘IA’, you go from ‘Artificial Intelligence’ to ‘Intelligent Assistant’.
This is how AI should be viewed. As an assistant helping humans to achieve more.
On a business level, AI has already changed how organisations manage large, distributed, and complex assets and processes through automated solutions. Solutions that Inspection2 particularly specialise in. This is evident across a range of industries, including oil and gas, power and distribution, and the telcos/tower sectors.
In a 2020 Deloitte review, 70 percent of organisations surveyed were already either using, or exploring AI use at some business level.
60 percent of survey respondents also said they were using AI to assist their workers, rather than to replace them. This is in direct contrast to a common misconception of seeing AI as the sinister ‘rival’ to the human workforce.
What does the future hold?
Artificial intelligence and machine learning technologies are increasingly taking their places in the execution of manual tasks. Those specifically that humans used to perform. Using AI, we are rapidly opening the doors for new businesses, increased opportunities, and significant capabilities.
To change the world for the better though, we must ensure that AI is developed responsibly. The ethical questions “Could we?” and “should we?” still take precedence. Creating a trustful environment in the development of AI systems is essential. One that we believe very strongly in. That’s why we maintain that AI specialists are extremely important in defining parameters.
At Inspection², we understand the complexities of AI and the power of its intelligence. And we are excited to leverage our deep expertise to play our part in the journey ahead.
Are you ready to play your part?